Professional Experience
The Arc
1974–1978 · United States Navy
Gun & Missile Fire Control Electronics
Vietnam-era veteran. Responsible for operation and maintenance of mission-critical
weapons fire-control and electronic systems. The discipline of maintaining systems
where failure has immediate, irreversible consequences — that mindset never left.
1978–1984 · Lockheed, Sunnyvale
Data Communications Engineer
Straight from the Navy into Lockheed's Sunnyvale facility — one of the most
consequential defense technology campuses in the country. Held top secret clearance
working quality assurance on the Trident nuclear missile program, the first stealth
air-launched cruise missile, and political survivability communications systems.
Worked data communications engineering at the intersection of military requirements
and emerging network technology. The foundation for four decades of packet-level
diagnostics was built here.
1985–1986 · LAN Management
Network Integrator
Novell, Banyan, IBM — integrating the first generation of local area networks
when enterprise networking was still being invented. Hands-on with the protocols
and architectures that would become the backbone of modern enterprise infrastructure.
1986–1989 · Network General
LAN Guru Service Engineer
Joined Network General as a startup — the company that created the Sniffer protocol
analyzer and defined the entire category of network diagnostics. This is where the
packet-level discipline took hold. Before network security was an industry, before
firewalls were a product, Bill was reading packets off the wire at the company
that invented the tools to do it.
1989–2005 · Pine Mountain Group, Inc.
Founder & Principal Technologist
Founded Pine Mountain Group to provide high-stakes diagnostic services and training.
Delivered critical problem resolution services to a majority of Fortune 100 enterprises —
the engagements where internal teams, vendors, and departments were all pointing
fingers and the truth was disputed. That became the specialty — walking into rooms
where everyone disagrees about what's broken, and finding the answer.
Created the Certified NetAnalyst program, certifying more than 3,500 forensic technologists
worldwide. Many went on to become accomplished CIOs and CISOs. Trained over 50,000 network
forensic professionals across 27 countries.
Pentagon 9/11 (September 2001): Led the Pentagon communications recovery
following the attack. Restored communications within days. Reverse-engineered undocumented
networks. Produced documentation guiding hundreds of millions of dollars in redesign and
resilience investment. In an ABC News interview from the Pentagon, Bill spoke about how
we overcome — not by hiding or cowering, not by responding with hate, but by refusing
to be terrorized and staying the course on the good and noble path we are on. That is
how you defeat terrorism.
Watch the ABC News coverage.
2005–2009 · NetQoS ($200M Exit)
Technology Officer / Chief Technologist
After NetQoS acquired Pine Mountain Group, Bill led innovation efforts for
network and application performance analytics. Supervised and mentored Masters-level
and PhD network and application engineers. Applied real-world packet analysis
to improve commercial diagnostic products and customer outcomes.
The expertise Bill brought from Pine Mountain Group — serving a majority of
the Fortune 100, CENTCOM and the military, healthcare systems, and the world's
most complex network environments — was central to NetQoS's value proposition.
CA Technologies acquired NetQoS for $200 million, validating the commercial power
of deep diagnostic expertise applied at enterprise scale.
2009–2010 · CA Technologies
Principal Services Architect / Senior Technologist
Provided advanced diagnostic and architectural services following the acquisition of NetQoS.
Focused on performance, stability, and reliability in complex production environments.
2010–2016 · Apalytics Corporation
Founder & Chief Technologist
Founded Apalytics to focus on crisis avoidance and systemic technology risk. Conducted
enterprise and government diagnostics identifying architectural weaknesses before failure.
Performed large-scale documentation and best-practice assessments for defense and justice
organizations including CENTCOM and DOJ components.
CENTCOM Biometrics Systems: Diagnosed and optimized systems handling
millions of records under wartime conditions across multiple theaters. Called by Army G2
at the Pentagon when the military's biometric intelligence watchlist system — using fingerprints,
iris scans, and facial recognition to identify insurgents at checkpoints — hit 1.2 million
enrollments and stopped replicating across the global military network.
Deployed with USCENTCOM to Iraq, instrumenting the war network across Iraq, Afghanistan,
Qatar, Kuwait, Bahrain, and Djibouti. Root cause: replication bottlenecks compounded by
packet loss, asymmetric routing defeating WAN optimization, and satellite latency at 22,500
miles to equatorial orbit. Took findings to Fort Huachuca, helped rewrite the replication code.
Six total deployments. The system directly enabled the Iraq War surge — IED bomb makers
identified through fingerprints on bomb fragments, caught at checkpoints.
Philosophy: "obviate" — prevent problems, don't just react to them. "We believe complex
problems can be solved."
2016–2022 · HOPZERO Corporation
Chief Technology Officer
Led architecture and development of security technologies controlling data movement
using network hop-count and TTL behavior. Applied decades of packet-level analysis to
security design. Work resulted in two US patents (granted 2020 and 2022) — techniques
derived from real-world network behavior, not theoretical models.
Vint Cerf — the father of the internet — called the approach "clever."
EMA named the technology "Vendor to Watch." The core insight: firewalls control access;
hop starvation controls distance.
2022–Present · Independent
Senior Technology Diagnostician
Investigates complex system failures, cybersecurity incidents, and operational breakdowns
with material business or mission impact. Validates competing technical narratives using
primary evidence. Produces findings suitable for executive, legal, audit, and compliance review.
2024–Present · Security Institute
Founder
Founded Security Institute as the professional hub for diagnostic services, hop starvation
security assessments, and network forensic analysis. The credibility engine and conversion
point for four decades of expertise — turning high-stakes diagnostic capabilities into
accessible services for enterprises, government, and military organizations.
2026–Present · Morpheus Cyber Podcast
Moderator
Moderates the Morpheus Cyber podcast — weekly analysis of AI-driven cyber, quantum,
robotics, and crypto convergence. Also hosts Disaster.Stream, covering firsthand
disaster recovery case studies and lessons learned. Speaks at Interop, InfraGard,
ACP, SharkFest, and enterprise events.
